Customer Relationship Manager - BRMP Certification Richmond, VA

My3Tech Inc

Customer Relationship Manager - BRMP Certification

Full Time • Richmond, VA
Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines.


Desired Skills to Partner with Districts:
• Bachelor's degree or six (6) years or more of related experience. (6yrs)
• Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
• Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
• Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
• Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
• Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
• Ability to connect strategy to execution; Strategic thinker. (10yrs)
• Experience in Product Line planning, development and management. (10yrs)

Bachelors degree or six (6) years or more of related experience in a role within Information Technology.
Required
6
Years
Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements)
Required
5
Years
Strong communication skills in writing, speaking and presenting with leadership of all levels.
Required
10
Years
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power.
Required
10
Years
Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations.
Required
10
Years
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.
Required
10
Years
Ability to connect strategy to execution; Strategic thinker.
Required
10
Years
Experience in Product Line planning, development and management.
Required
1
Years
BRMP Certification
Compensation: $60.00 - $68.00 per hour




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